play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 9655276132
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) to complete the login process. This convenient method eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the time limit to pass. If you're still unable to receive the OTP, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should resolve any compatibility problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Only earnings from gaming activities can be withdrawn, with bonus funds remaining non-withdrawable. This means users can cash out their hard-earned money, but not the additional rewards or bonuses they receive.
Q2: Is it necessary to do KYC for withdrawal?
All KYC details must be completed and submitted through this app, which includes saving your Aadhar card, UPI information, and bank details. This will help facilitate the application process. Please ensure all necessary details are accurately filled and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This may cause a temporary delay beyond the normal processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry as the funds will be added to your wallet account within 24 hours. If the issue still occurs, you can contact their care centre for further assistance.
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